A: Please call or email or fill out the quote request.
A: You place an order by email and new customers pay in advance and existing customers are on payment terms.
A: If you are a prior customer with approved net terms, you can email a purchase order. To get approved for terms, please provide the latest trade references. Please wait for approval before issuing a Purchase order. Please refer to terms and conditions.
A: must pay in advance for orders. Banking information will be provided after the purchase order is issued. A fixed wire fee is applied on all transactions. It is listed on the quote. Please call us or email us if you need help for making a payment.
A: Com-Power typically keeps most products in stock. If an item is available, it can be shipped within a day. Some items need calibration, so the shipment may take a little longer. Please speak to your customer service representative.
A: Some products are available for rent. Please call us or email us for more information.
A: All products must be returned to Com-Power for service. You must request RMA (return merchandise Authorization) before you send the product for service.
A: Free technical support is available via email or phone. You can contact us by phone (949 459 9600) between 8 am to 5 pm PST or by email ( sales@com-power.com ).
A: We do offer a quantity discount. The discount rate varies based on products on hand. Please contact us by phone (949 459 9600) between 8 am to 5 pm PST or by email (sales@com-power.com).
A: Most of the Com-Power products have a warranty of three years.