Upon using our services ("Services"), such as when you:
Visit our website at https://www.com-power.com or any of the subdomains of our websites, or when you fill out a form on our website or express interest in receiving our newsletters that link to this, we may access, collect, store, use, and/or share your personal information as outlined in this Com-Power Corporation Privacy Notice.
The Com-Power product line comprises immunity testing and EMC emissions solutions to meet a wide range of international EMC test standards. The Com-Power product line provides solutions for EMC emissions and immunity testing to satisfy various international EMC test requirements. Our solutions can be used for both initial and final compliance checks. Broadband antennas, preamplifiers, power amplifiers, LISNs, CDNs, comb generators, and near-field detectors are among the many devices. We take immense pride in our dedication to timely delivery, expertise in EMC testing, and first-rate customer support. In addition, we offer a three-year warranty. Com-Power is a well-known electromagnetic compatibility testing (EMC) test and measurement equipment producer. Southern California is an area in the United States where we are situated. Through our website, https://www.com-power.com, we hope to give potential clients a thorough understanding of our goods and services, including calibration and repairs. This will make it easier for them to become acquainted with the aspects of our goods and services.
Take part in other relevant positions, such as marketing, sales, or events. Have you got any questions or worries? This privacy notice aims to inform you of your rights and choices regarding privacy. The choices we make about how to process your personal data are our responsibility. We ask that you not use our services if you disagree with our policies and procedures. If you still have questions or issues, please reach us at GDPR.DPO@com-power.com. OVERVIEW OF ESSENTIAL CONCEPTS The main ideas of our Privacy Notice are outlined in this synopsis. To learn more about any of these topics, click the link that follows each of the main points or use the table of contents below to find the area you're looking for.
What kinds of personal data do we deal with? Your interactions with us and the Services, the features and products you use, and the decisions you make when you visit, utilize, or explore our Services may all result in the processing of personal information. Learn more about the details of the personal data you give us.
Are we processing any sensitive personal data? Your sexual orientation, religion, and race or ethnicity, for example, can be considered "sensitive" or "special" in some jurisdictions. We do not process sensitive personal information.
Is any data gathered from outside sources? We don't gather any data from outside sources.
What process do we use to manage your data? We use your information for legal compliance, fraud prevention, communication, and the administration, improvement, and provision of our services. With your consent, we might also use your information for other reasons. Your information is only processed when we have a valid legal reason to do so. Find out more about how your information is handled. Which parties do we share your personal information with and under what conditions? We might share information with certain third parties and under certain conditions. Find out more about who we share your personal information with and the conditions under which we reveal it.
What procedures do we follow to guarantee the safety of your data? To protect your personal information, we have put in place adequate organizational and technical systems and procedures. However, no information storage mechanism or electrical transfer over the internet can be completely certain to be secure. As a result, we cannot promise or ensure that hackers, cybercriminals, or other unapproved parties won't be able to get past our security procedures and improperly gather, access, steal, or alter your data. Learn more about the techniques we use to protect the privacy of your data.
What rights do you have? Depending on where you live, the applicable privacy law may grant you particular rights regarding your personal data. Find out more about your rights surrounding privacy. How do you go about exercising your rights? The simplest way to exercise your rights is to visit GDPR.DPO@com-power.com or get in touch with us. In accordance with applicable data protection laws, we will review and address any request.
Are you interested in learning more about how we use the data we collect? Read the Privacy Notice completely.
Firstly, what types of data do we gather?
how is your information being processed?
what legal basis do we use to analyze your personal data?
whom do we share your personal information with and when?
do we use tracking tools like cookies?
how long do we keep your information on file?
how do we make sure your information is secure?
do we give minors information?
what are your rights to privacy?
restrictions for unrecognizable features
do citizens of the United States have any rights regarding privacy?
are there particular privacy rights in any other areas?
is it our job to update this notice?
how can you get in touch with us about this notice?
how do you go about reviewing, updating, or removing the information we gather about you?
Your personal data that you give us
In conclusion, we gather personal data that you provide to us.
We gather personal information that you voluntarily give to us when you fill out a quote request form on our website or open an account for either repairs or calibration services, indicate interest in learning more about us or our goods and services, engage in activities related to repairs, calibration or customer support services, or contact us in any other way.
The personal data that you have supplied. The context of your interactions with us and the Services, the decisions you make, and the services and products you utilize all influence the personal information we gather. Examples of personal data that we might gather include the following:
Job titles, usernames (usable on the Com-Power website only), passwords (usable on the Com-Power website only), business phone numbers, business email addresses, business mailing addresses, and business billing addresses Information that is confidential: Our company does not process sensitive data.
Any personal information you give us must be true, accurate, and comprehensive. You also have an obligation to notify us of any changes to this information. Information is collected regularly through transactions discussed above.
We use Google Analytics to gather details such as whether our website was accessed from a desktop or mobile device and from which geographic location. We gather location data, which may include accurate or inaccurate information about where your device is. The kind and setup of the device you use to access the Services will determine how much data we gather. By turning off your device's location setting or refusing access to the data, you can choose not to allow us to obtain this information. However, if you opt out, you might not be able to use certain features of the Services.
In conclusion, we use your information for legal compliance, fraud prevention, communication, and the administration, improvement, and provision of our services. With your consent, we might also use your information for other reasons.
Depending on how you use our services, your personal information may be handled for a number of reasons, including:
To manage user accounts generally and to streamline the authentication and account creation processes. To help you create and use your account, as well as to make sure your account is operating correctly, we could process your information.
To offer and make it easier for the user to receive services. We might process your information to ensure you get the requested service.
To respond to user questions and offer support to users. We may process your information to answer your questions and fix any foreseeable problems you might be having with the service you have requested.
To oversee and complete your requests. We may process your information to handle and complete your orders, payments, returns, and exchanges made through the Services.
To get input. To get feedback and get in touch with you about how you're using our services, we might process your information as needed.
To communicate with you about promotions and marketing. We may use the personal information you give us for marketing if your marketing choices allow it. You can choose at any moment to stop receiving our marketing emails. Please see the section below headed "WHAT ARE YOUR PRIVACY RIGHTS?" for further information.
To offer you advertisements that are especially catered to your preferences. Your information may be used by us to produce and display advertising and content that is tailored to your location, preferences, and other variables.
To protect our services. As part of our efforts to guarantee the security and safety of our services, including the detection and prevention of fraud, we may process your information.
To identify usage trends. We may process information about your usage patterns to improve our services.
To assess how well our marketing and promotion campaigns are working. We might use the information you provide to better understand the marketing and promotional initiatives that are most relevant to you.
To protect or maintain a person's essential interests. When it is essential to protect or maintain a person's important interests, such as preventing harm, we may process your information.
Email address for sending users newsletters and promotional emails.
We process your personal information solely when we deem it necessary by law and possess a legitimate legal basis. This may occur with your consent, to adhere to legal duties, to provide services necessary for contractual agreements, to safeguard your rights, or to further our legitimate business interests.
This section pertains to inhabitants of the United Kingdom and the European Union.
To adhere to the General Data Protection Regulation (GDPR) and UK GDPR, we must substantiate the legitimate legal grounds for processing your personal data. Consequently, we may utilize your personal information based on the following legal grounds:
Authorization. Your personal information may be processed if you have granted us consent for a certain purpose. Consent may be revoked at any time. Acquire further information regarding the process of rescinding consent.
Executing an agreement. We may process your personal information at your request prior to entering into a contract with you, or when deemed required to fulfill our contractual duties, such as delivering our services.
Genuine interests. We may process your information if deemed reasonably required to fulfill our legitimate business interests, provided these interests do not infringe upon your rights and fundamental freedoms. Your personal information may be utilized to achieve the following objectives:
Disseminating information to customers regarding our products and services, encompassing exclusive offers and discounts; analyzing service utilization to enhance user engagement and retention; developing and delivering pertinent and personalized advertising content; supporting marketing initiatives; identifying and addressing issues and/or preventing fraud; and studying user interactions with our products and services to elevate their overall experience.
Legal accountability. We may process your information if deemed essential to fulfill our legal duties, including assisting law enforcement or regulatory agencies, exercising or defending our legal rights, or presenting your information as evidence in a matter where we are involved.
Significant interests. We may process your information if we deem it essential to protect your vital interests or those of another individual, particularly in situations where safety is in danger.
Under European data protection legislation, we are often the "data controller" for the personal data outlined in this Privacy Notice, as we determine the methods and purposes of data processing. This Privacy Notice is inapplicable to personal data processed by us as a "data processor" on behalf of our clients. In certain circumstances, the customer for whom we render services and with whom we possess a data processing agreement acts as the "data controller" accountable for your personal data. We strictly comply with your directives while handling your information on their behalf. It is advisable to examine our clients' privacy policies and inquire about any uncertainties to enhance your comprehension of their privacy practices.
This section pertains to residents of Canada.
Your information may be processed if you specifically authorize us for a specific purpose, or if we may reasonably assume that you have granted us permission. Consent may be revoked at any time.
In certain circumstances, we may be legally authorized to process your information without your consent in accordance with applicable laws. These encompass:
Situations where information collection is evidently advantageous for an individual and prompt consent is unattainable.
Instances of conducting investigations and thwarting fraud.
Circumstances involving business transactions, contingent upon the fulfillment of specific criteria.
Scenarios where information is incorporated in a witness statement and is necessary for the assessment, processing, or resolution of an insurance claim.
Occasions for identifying injured, ill, or deceased persons and initiating contact with them. If disclosure is mandated to adhere to a subpoena, warrant, court order, or judicial regulations concerning record production; if an individual generated it during their employment, business, or profession, and the collection aligns with the intended purposes for which the information was generated; if the collection is solely for journalistic, artistic, or literary objectives; and if it is reasonable to anticipate that collection and utilization with consent will.
In conclusion, we might share information with the third parties mentioned below and/or under the conditions mentioned in this section.
We might have to reveal your personal information in the following situations:
Transfers of business. We may disclose or transfer your information in connection with, or during discussions for, any merger, sale of business assets, financing, or purchase of all or a portion of our business by another firm.
Business associates. To offer you particular goods, services, or promotions, we might give your information to our business partners.
In summary, we may collect and store your data using cookies and other tracking technologies.
Cookies, web beacons, and pixels may be used to collect data about your service usage. Along with problem avoidance, bug resolution, preference retention, and basic site performance, we use web tracking technology to protect our services and your account.
We allow service providers and third parties to use internet tracking technology for advertising and analysis. This includes advertising management, customization, and abandoned shopping cart notifications, depending on your communication channel. Technology from third-party suppliers and service providers delivers personalized products and service ads. This ad may appear on other websites or in our services.
If these online tracking technologies are classified as a "sale" or "sharing" (including targeted advertising, as defined by relevant laws) under applicable US state regulations, you may withdraw by submitting a request as described in the section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Our Cookie Notice details our use of these technologies and how to refuse cookies.
Google Analytics may access your data to monitor and analyze Service usage. Stop Google Analytics from tracking your Services activity at https://tools.google.com/dlpage/gaoptout. The Google Privacy & Terms website has further information about Google's privacy practices.
In summary, we maintain your information as long as needed to meet the goals in this Privacy Notice, unless required by law. Unless required or authorized by law (e.g., tax, accounting, or other legal duties), we will retain your personal information for the time needed to achieve the goals in this Privacy Notice. This notice does not require us to keep your personal data once your account ends. If your personal information is no longer needed for business purposes, we will destroy or anonymize it. If backup archives contain your personal information, we will securely retain and isolate it from further processing until deletion is possible.
Our goal is to protect your personal information using technical and organizational security methods.
We protect personal data with acceptable technical and organizational security measures. Despite our protections and efforts to secure your information, hackers, cybercriminals, and other unauthorized third parties may be able to circumvent our security and improperly gather, access, steal, or change your information. Nothing is 100% secure about Internet transmission or data storage. We will protect your personal information, but you transmit it to and from our Services at your own risk. Secure access to the Services is required.
We do not intentionally collect or market anyone under 18.
We do not intentionally collect, solicit, market to, or sell personal information from minors under 18. By using the Services, you verify that you are 18 or older or that you consent to a minor dependent's use. If we learn that under-18s have provided personal information, we will deactivate the account and take reasonable steps to remove the data. Please email GDPR.DPO@com-power.com if you discover data we acquired from minors under 18.
In conclusion, thanks to your rights, you have more control over your personal data in the US, EEA, UK, Switzerland, and Canada. Depending on your nation, state, or province, you can review, modify, or terminate your account anytime.
In the UK, Switzerland, Canada, and the European Economic Area, you have rights regarding data protection. You may have the following rights: the ability to see and get a copy of your personal data, the ability to change or remove it, the ability to restrict how it is processed, the ability to transfer your data, and the ability to be shielded from automated decision-making. You may occasionally object to the processing of your personal data. Please use the details below under "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" to submit your request. In compliance with data protection laws, we will evaluate and respond to requests.
Account Information: You can view, modify, or delete your user account data through your account settings or by contacting us. Any request to terminate your account will result in the deactivation or deletion of your account and all associated data from our live databases. We could keep some information in our records to stop fraud, deal with issues, support investigations, fulfill legal obligations, and adhere to pertinent legal requirements.
Cookies and associated technology: Most browsers accept cookies by default. Your browser gives you the option to accept or reject cookies. If cookies are rejected or removed, several services may be impacted. For inquiries or feedback about privacy, send an email to GDPR.DPO@com-power.com.
Most online browsers, as well as some mobile operating systems and applications, have a Do-Not-Track ("DNT") function or setting. You can express your privacy preferences to the gathering and tracking of information about your internet browsing habits by turning on this option.
In conclusion, people who live in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia may be entitled to learn more about the personal data we keep on them and how we have handled it. They can also ask to have their personal information removed, get a copy, or fix errors. You might also be able to withdraw your permission for the processing of your personal data. In some cases, these benefits may be limited by applicable laws.
Regarding:
Getting help via our customer service channels
Taking part in customer surveys or competitions
Enabling the provision of our services and answering your questions Outside of these categories, we might also get other personal data from correspondence, phone conversations, internet interactions, and in-person encounters.
To provide the Services or for the following purposes, we will use and keep the gathered personal information:
Category A: For as long as the user has an account with us.
Category B: If the user has an active account with us.
Sources of Personal Information
Check out "WHAT INFORMATION DO WE COLLECT?" for more details on the sources of the personal data we collect.
Our Method for Making Use of and Sharing Personal Data.
See “HOW DO WE PROCESS YOUR INFORMATION?" section for further details on how we use your personal data.
Will anyone else have access to your information?
Depending on the conditions of a formal agreement between us and each service provider, we might disclose your personal information to them. To learn more about how we share personal information, see the section "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
For our own business needs, like internal research for technology development and demonstration, we might use your personal information. No one considers this to be the "selling" of your personal data.
During the last twelve (12) months, we have not sold, divulged, or exchanged any personal information with outside parties for commercial or business purposes. Personal information belonging to users, customers, and website visitors will never be sold or shared by us again.
US states have data protection regulations that grant you particular benefits. However, as allowed by law, we may reject your request in certain situations, so these rights are not unqualified. These rights include the following: You have the following rights:
The right to know whether your personal information is being processed;
The right to access your personal information.
The right to have inaccurate information about you corrected.
The right to request that your personal information be deleted.
The right to a copy of the personal information you previously provided to us.
The right to be free from discrimination when exercising your rights.
The right to refuse processing of your personal information if it is being used for targeted advertising (or sharing as defined by California's privacy law).
The right to be informed if your personal information is being processed.
The right to access your personal information.
The right to request that your information be deleted.
The right to be informed if your information is being processed.
The right to request that your information be deleted.
The right to be informed if your information is being used for the purpose of profiling in support of decisions that have legal or similarly significant consequences ("profiling").
Additionally, depending on the state in which you reside, you can have the following privileges:
You have the right to request a list of the categories of third parties to whom we have disclosed personal data, as allowed by applicable law, including the privacy laws of California and Delaware.
You have the right to access the categories of personal data that are being processed, as permitted by applicable law, including Minnesota's privacy law. In addition, you have the right, as allowed by relevant law, including the privacy laws of Minnesota and Oregon, to seek a list of third parties to whom we have provided personal data.
The right, as allowed by relevant legislation, including Minnesota's privacy law, to examine, understand, challenge, and rectify the profiling of personal data.
The ability to limit how sensitive personal information is used and disclosed, as allowed by current laws, such as California's privacy law.
The ability, as allowed by applicable legislation, including Florida's privacy law, to choose not to have sensitive information or personal data gathered by voice or facial recognition technology.
You can contact us by email at sales@com-power.com, by phone at 9494599600, by visiting GDPR.DPO@com-power.com, or by using the contact information provided below this document if you would like to exercise these rights.
You can select an authorized agent to submit a request on your behalf under certain data protection legislation in the United States. If an authorized agent does not present proof that they have been properly authorized to act on your behalf in compliance with the applicable laws, we may reject their request.
We must verify your identity as soon as we receive your request to make sure you are the same person about whom we have records in our system. The personal information you submit with your request will only be used to verify your identity or your right to submit it. We may, however, ask you for more information to verify your identity and guard against fraud or security breaches if we are unable to do so using the data we already have on file.
Before processing your request, we might need additional information to verify your identity if you submit it through an authorized agency. For the agent to submit the request on your behalf, you must give them a written and signed authorization.
If we decide not to act on your request in compliance with certain US state data protection rules, you can appeal against our decision by sending an email to GDPR.DPO@com-power.com. The reasoning behind any decisions made in response to the appeal, as well as any action taken or not taken, will be explained in writing to you. You can also file a complaint with your state's attorney general if your appeal is denied.
California Civil Code Section 1798.83, commonly referred to as the "Shine the Light" statute, permits our California residents to seek and receive information from us at no cost once a year. This information contains the categories of personal information that we gave to third parties for direct marketing purposes, as well as the names and addresses of all third parties with whom we exchanged personal information in the calendar year prior. If you live in California and would like to make such a request, please send it to us in writing using the information listed in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section.
In conclusion, you may be granted extra rights by the nation in which you live.
If you are in Australia OR New Zealand
We process your data for example, your name, email, phone number, and business address in compliance with the Privacy Act 2020 of New Zealand and the Privacy Act 1988 of Australia.
With regard to the personal information we get from you, the sources from which it is gathered, the uses for which it is put to use, and the recipients of personal information, the Privacy Notice included herein conforms with the notice requirements specified in both Privacy Acts.
It may affect our ability to provide our services if you decide not to give us the personal information needed to achieve the relevant purpose, specifically:
Deliver the goods or services you want
Answer your questions or help you with them
Manage your account with us
Confirm your identity and protect your account
You have the right to ask for your personal information to be updated or accessed at any time. To make such a request, get in touch with us using the details listed in the "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?" section.
In conclusion, we shall update this notice as necessary to comply with any legal requirements.
We reserve the right to periodically revise this Privacy Notice. An updated "Revised" date at the top will indicate that it has been updated. If we make significant changes, we may notify you directly or publish a notice of the changes. We encourage you to review this Privacy Notice regularly, so you are aware of how we are protecting your data.
Please do not hesitate to contact our Data Protection Officer (DPO) at GDPR.DPO@com-power.com, by phone at 9494599600, or by mail at the following address if you have any questions or concerns about this notice:
Data Protection Officer, Com-Power Corporation, 19121 El Toro Road, Silverado, CA 92676, USA
If you live in the United Kingdom, we are the "data controller" of your personal data. In the UK, Instruments 4 Engineers Ltd. has been appointed as our representative. To ask them directly about how we process your information, you can contact them by phone at 44(0)161 871 7450, by mail at the following address, by email at compower@instruments4engineers.com, or online at https://www.instruments4engineers.com:
Third Floor, Broadstone Mill, Stockport Business & Innovation Centre England's Broadstone Road, Stockport, SK5 7DL
We collect the following information (or your persona data) when you fill out a Quote request form on our website ( www.com-power.com ) or open an account with us for repairs and calibration services.
Names
Business phone numbers
Email addresses
Business mailing addresses
Job titles
Usernames (which you create and use for login purposes on our website only)
Passwords (which you create and use for login purposes on our website only)
Billing addresses
Depending on the applicable laws of your nation or US state of residence, you may have the right to seek access to the personal information we collect from you, information about how we have processed it, the ability to correct inaccuracies, or the ability to have your personal information deleted. You might also be able to withdraw your permission to process your personal data. In some cases, these benefits may be limited by applicable laws. Please email GDPR.DPO@com-power.com to request that your personal information be examined, updated, or removed.